How do I place an order?
You
can place an order either through our website or by phone at +63-32-238-8396 or +63-917-813-6426. If placing an order online, we usually reply within 2 to 3 days for confirmation.
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How far in advance of my rental date(s) should I order the equipment?
We
recommend you place your order as soon as you know what equipment
you'll require. However, we do offer both next day and same day service
for your last-minute needs.
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Can KM Rentals provide same day service?
Yes! We at KM Rentals are happy to help you with
your same-day, last-minute needs. We provide same-day service within Cebu City, Mandaue City, Lapu-Lapu City and neighboring towns.
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How will I receive my equipment?
We will deliver and set-up your rental equipments for free within Cebu City and Mandaue City. However, due to high cost of transportation, appropriate fees will be charged for venues outside the cities mentioned. After your event, we will gladly take-down and pick-up the equipment ourselves.
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What if I have trouble with my equipment or it doesn't work?
All
equipment is tested before we deliver it to you. However, if you do
have an equipment problem, our on-site technician
will be there to help you. If we cannot fix the problem, we
will replace your rental equipment by the quickest means possible -
even if that means renting equipment from another company.
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How do I know what type of equipment is right for my needs?
You
can read a short description about each piece of equipment on our
website. However, by calling us at +63-32-238-8396, we will be able to help match your requirements with the
right equipment.
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How can I change or cancel a previously placed order? Will I be charged for a cancellation?
Please
give us a call at +63-32-238-8396 to change or cancel an order. You may
cancel your order more than three business days prior to the beginning
of your rental period for any reason and receive either a full refund
or a credit towards a future order. If you cancel your order within
three business days of the beginning of your rental period, you will
not receive a refund but will still be eligible for a credit towards a
future order. Any cancellations made the same day as the rental date or
after delivery has been made will not be eligible for a credit or
refund. This includes cancellations for orders placed the same day as
your rental date. If you have a multi-day rental and cancel during your
rental period, you may be eligible for a credit towards a future
rental. The credit will be equal to the total charges for the order,
minus the rental and service charges already incurred.
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Where can KM Rentals deliver equipment to?
KM Rentals services the entire province of cebu, and can deliver equipment same-day to 95% of the province.
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How do I choose which projector is right for me?
Our projector rentals page offers short descriptions and basic uses for each projector; however,
we know this does not answer every question. If you'd like to know
more, simply tell us what you plan to use the projector for and we'll
be happy to suggest the equipment that will work best for your
individual situation. Feel free to reach us through +63-32-238-8396.
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What is the difference between an SVGA and XGA projector?
The
image display from an SVGA resolution projector has less pixels, and
hence a lower resolution than XGA resolution projectors. This means
that XGA projectors produce a clearer, sharper image. SVGA resolution
projectors are appropriate for PowerPoint presentations displaying
mostly text and presentations in small rooms with dimmed lights. XGA
resolution projectors are appropriate for PowerPoint presentations with
graphics, and displaying photos or video.
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What is the difference between DLP and LCD projectors?
DLP
and LCD are two competing technologies used in digital projectors.
Until recently, most digital projectors used LCD technology. Over the
last few years many manufacturers have switched to using DLP
technology. We carry both types of projectors and don't think there's a
distinguishable difference.
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What are other names for digital projectors?
Digital
projectors are also commonly known as LCD projectors, DLP projectors,
data projectors, multimedia projectors, computer projectors, video
projectors, DVD projectors, InFocus projectors, or Proxima projectors.
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What are lumens?
Lumens
are the measure of a projector's brightness. Our lowest lumens
projector, 1,800 lumens, is appropriate for use with a small audience in
a room where the lights are dimmed. For larger audiences and brighter
venues, we offer projectors ranging all the way up to 4,000 Lumens. We
would be happy to help you decide what is appropriate for your
situation - just give us a call at +63-32-238-8396.
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What can I connect to the projector?
You
can connect any of our projectors to a laptop or desktop computer (PC
or Mac), DVD player, VCR, video camera or document camera. Just tell us
what you need to connect the projector to, and we'll make sure to
include everything you need.
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What type of audio equipment do I need for a small presentation?
If
you are looking to amplify one person's voice to a small group, you
will need a microphone and either a single or pair of speakers.
If you have more than one microphone you will also need a mixer. A 4
input mixer will handle up to 4 microphones or other audio inputs (CD
player, laptop, DVD player, etc.). We also carry 8 input mixers.
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What’s the difference between wireless and wired microphones?
A
wireless microphone has no wires connecting it to the other sound
equipment, allowing for more freedom of movement. The handheld wireless microphones include a transmitter, and a receiver that is plugged into the powered
speaker or mixer. A wired microphone plugs directly into the mixer or
speakers.
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Do I need a mixer?
A
mixer allows you to control the sound levels of different audio inputs.
If you need to amplify the sound from more than one source then you
need a mixer. A mixer also is required if you must connect a device
that uses RCA audio cables (DVD player, VCR, CD player) or one that
uses 1/8 inch audio cables (laptops, iPods).
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What are the minimum specifications of your laptops?
All laptops come standard with Pentium CoreDuo 1.6 Ghz, 512 MB RAM of memory and can be connected to the Internet via a phone modem or wifi networks
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What add-on options do I need?
Our Laptops come with pre-installed Microsoft Office (Powerpoint, Word, and Excel). If you have other software requirements, just inform us and we will try to install it for you.
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What is Mini DV technology?
Mini
DV is an affordable digital video format that is widely used for both
private and commercial purposes. This format is currently the most
popular for new camcorders being sold today.
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Can I record the Mini DV tape on to my VHS tape, computer, or DVD?
Yes.
You can connect the camcorder to your VCR / stand alone DVD
burner/player with the included video cable. This is the easiest way to
make copies of a Mini DV tape so everyone is able to watch it since not
everyone has a Mini DV camcorder. If you wish to copy your DV tape on
to your computer, your computer must have a DVD burner, firewire port,
6 pin to 4 pin firewire cable, and video capturing software. KM Rentals can also do this for you for a minimum fee of Php 500.
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How long does the battery last?
Generally,
the standard battery it comes with will last approximately 60 minutes
(45 minutes while using the LCD screen). We have included an additional 2 Batteries for your convenience. You also may use the included
A/C adapter for additional power.
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How long can I record for on a tape?
Most
tapes can record 60 minutes of footage in SP mode (Standard Play). They
are capable of recording longer than 60, but video quality will be
sacrificed in the process.
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Will the camcorder fit on my tripod?
In
most cases, it will. The camcorders have a standard 1/4-20 thread,
which many consumer grade tripods (for both still and video cameras)
use. We have also provided a tripod for free to go along with the camcorder rental.
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What’s the difference between a tripod and fastfold screen?
We
have three sizes of tripod screens: 5' x 5', 6' x 6' and 8' x 8'. These
have a pull down screen and a tripod stand. They are simple to
assemble. We also have three larger sizes of fastfold screens: 7.5' x
10', 9' x 12', 10' x 14.5'. These are called "fastfold screens" because
of the way the screen is assembled. The actual screen is buttoned to
the outside of the frame, which has L shaped legs on each side of it.
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What size screen do I need?
We
recommend our smaller 5' and 6' screens for audiences under 100 people.
For events up to 200 people, an 8' screen is usually appropriate. For
larger events, please consult with us for assistance.
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Do you offer technician services for setting up or running the equipment?
Ou technician will be the one to set-up and take down the equipments. However, you are responsible to run the equipments during the entire entire duration of the rental. Our technician will only be there to assist you in case there is a problem with the equipments.
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At present, we only accept cash and cheque payments.
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Do you offer volume discounts?
Yes, we love big orders! Please call us at +63-32-238-8396 to discuss your specific requirements.
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Does KM Rentals offer monthly rates for equipment?
We
may have a monthly rate depending on the type of equipment you need.
Please give us a call to discuss your needs.
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Where can I find a list of all your prices?
Individual
product prices can be viewed throughout the site, or you can download
the PDF below to take a look at our comprehensive price listing. Feel
free to print it out and pass it along!
Click here to download KM Rentals price list
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Where is your office located?
We are a home-based company located at: KM's Laptop and Projector Rentals 13-4B South Avenue, White Hills Subdivision, Banawa, Cebu City, 6000, Philippines
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What if I need equipment that is not listed on your site?
Give us a call! We can often provide special equipment as needed.
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Can I purchase equipment or get repair service through KM Rentals?
No. We do not currently sell or repair equipment.
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